Your reviews are your reputation. Own them.
Reputation management is the work of earning more genuine reviews, replying to every review professionally, and dealing properly with unfair ones. Reviews shape both where you appear on Google Maps and whether people choose you once they find you. Sevenoways manages this for Irish businesses from €199 a month.
What's included
Review generation
Simple, compliant systems that turn happy customers into public five-star reviews.
Request templates
Short, polite email and text templates that make leaving a review quick for your customers.
Review responses
Every review — good or bad — gets a prompt, professional reply in your voice.
Multi-platform coverage
Google, Facebook and Trustpilot handled together, so you look consistent wherever people check.
Reputation monitoring
We watch Google, Trustpilot and social mentions so nothing blindsides you.
Damage control
Calm, effective handling of unfair or fake reviews, including removal requests.
Review insights
Recurring themes pulled out of your reviews, so you can fix what customers keep mentioning.
Monthly reporting
New reviews, average rating and response times, reported every month.
Reputation — common questions
How much does reputation management cost in Ireland?
Sevenoways reputation management starts from €199 a month, covering review generation, professional replies to every review, and monitoring across Google, Facebook and Trustpilot.
How many Google reviews does a business need?
There is no magic number. What matters is having more recent, genuine reviews than the businesses you compete with locally, and a steady flow rather than a burst. A few new reviews every month usually does more than a large batch in one week.
Can you remove bad reviews from Google?
Genuine negative reviews cannot be removed, but fake, defamatory or policy-violating reviews often can — we handle the reporting process. More importantly, a steady flow of genuine five-star reviews makes any single bad one far less significant.
Should I reply to every review?
Yes. Thanking people for positive reviews and replying calmly to negative ones shows future customers that you care. A measured reply to a bad review often reassures readers more than the review itself worries them.
Is it legal to ask customers for reviews in Ireland?
Yes — asking for honest reviews is perfectly legal and encouraged. What is not allowed is paying for reviews or offering incentives for positive ones. Our systems are fully compliant.
Why do reviews matter for SEO?
Review quantity, quality and recency are major factors in Google local rankings, and the map pack favours well-reviewed businesses. Reviews are marketing, trust and SEO in one.